The finance industry – in the shape of day to day banking - has led in digital transformation and innovation with apps and instant transactions.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

We explore the threats and opportunities of Decentralised finance (DeFi) for traditional financial services providers.

Synaptic Software, the insurance and financial solutions provider, has announced that its full suite of tools have been integrated into Intelliflo’s iO Store, which is available to all firms using its Intelligent Office (iO) software.

Synaptic Software, the company responsible for developing research software for professional advisers, has implemented a new feature-based proposition on its Synaptic Webline protection quote and e-apply portal.

Synaptic Software, the company responsible for developing research software for professional advisers, today launches Synaptic Analyser, a retirement income analysis and drawdown product comparison tool, that will help financial advisers support their customers in planning for retirement.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

Cloud migration remains the top transformational priority as businesses look to innovate, but research reveals migration challenges are slowing progress.

Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.