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DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

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Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.

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Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Case study

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Case study

Experts share practical strategies to reduce energy use, cut carbon emissions, and ease financial pressures—all while maintaining high-quality care.

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Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

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Capita plc today announces that it has agreed with Transport for London (TfL) to expand its current contract to include the Central London Ultra Low Emission Zone (ULEZ).

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Capita’s work with Transport for London (TfL) to deliver the first publicly available 2G, 3G and 4G mobile service on the London Underground will launch to customers on Tuesday 17 March.

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Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

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Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

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