Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

We're helping our clients achieve better customer experience through our range of automation technologies.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.