Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

We look at the key challenges faced by administrators and how they can manage these by focusing on resources, technology and structure.

It’s not just the clocks that are springing forward at this time of year: our analysis shows that, as of 26th March 2021, funding levels in many DB pension schemes had improved by 5-10% since the start of 2021.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.