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Artificial intelligence
Customer communications & digital services
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Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Service

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Service

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Insight

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

Case study

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Service

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Case study

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

News

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

News

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