Customer Service Avatars and how they help boost conversational self-service.

Library software experts Micro Librarian Systems (MLS) and award-winning librarian Adam Lancaster, have created a unique online tool to help provide schools with a clear picture of what motivates young readers.

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

The Insect Biomass Conversion Task & Finish Group (IBCTFG) - led by Fera, Capita’s joint venture with Defra - is calling on the UK Government to narrow the global ‘protein gap’ by supporting insect protein production.

Thousands of young people from all backgrounds across the UK are to get the chance to study and work abroad thanks to flagship government scheme.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

Capita's Project Selborne Team sponsors the On The Water Programme to support young people from East London to experience the thrill of watersports.

February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.