In advance of new SPS import policies, we discuss how AI and automation will be vital for compliance for traders and authorities.

We discuss how NHS trusts can achieve real terms savings, without taking on clinical services or making clinical decisions.

Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.

We discuss how NHS trusts can tackle tight budgets, productivity and innovation head-on

Discover how structured records management can secure sensitive data, ensure GDPR compliance, streamline operations, and maximise efficiency for legal firms.