We’re working in partnership with Southern Water to transform and simplify their customer experience, so that their customers are happier and more able to self-serve online.

We're delivering services and solutions that keep the UK government and local councils running and improving services to the public during uncertain times.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Capita today announces it has secured an extension to its contracts with Transport for London (TfL) to continue to manage London’s Congestion Charge, Low Emission Zone (LEZ) and Ultra Low Emission Zone (ULEZ).

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Our video series explores how financial services can find success in the motor finance industry, including 3 actions to offer drivers flexibility and control.

As retailing and technology continues to evolve at a pace we’ve never experienced before, consumers of every generation are becoming far more comfortable with the digital landscape, whilst also becoming increasingly mindful of the brands they’re advocating.

Customer Service Avatars and how they help boost conversational self-service.

Water efficiency should just be an underpinning activity, you need to save water and not waste it and then you need these extra things on top like reservoirs and water transfers, and even desalination. If you don’t do the water saving bit you just need to build loads more stuff and you do get into a position where you need desalination pretty quickly

Capita has been selected by Southern Water as its new customer services Managed Service Provider in a contract worth £30m over the initial five-year term with an option to extend for a further three years.