We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Find out how we’re helping to create significant procurement savings for Hertfordshire and West Essex ICS

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

We’ve been working with DWP and DfC for over 10 years, delivering 2.7 million PIP assessments, enhancing accessibility and ensuring continuity in challenging times.

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.