Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

As we’ve mentioned in a previous article, 2021 saw smaller UK energy suppliers cease trading and exit the market at an unprecedented rate.

Through our work supporting electronic tagging, we help people to embrace sobriety and support the rehabilitation for ex-offenders. Find out how.

Sustainable transformation means a brighter future for banking. Whether that’s being attentive to preferred channels or driving efficiencies to reduce costs, the focus must be on enhancing every moment for your customers and colleagues.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Inflation in Britain is at its highest in 30 years, having risen to 5.4% in the 12 months to December 2021 and it is expected to reach 7% by the spring, according to the Bank of England.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.

Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach.