Talent acquisition partner Katy tells us what it’s like to be neurodivergent in the workplace and how she’s made a difference to DE&I at Capita.

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

News, research, reports and thought leadership articles looking to the future of utilities

Sustainable transformation means a brighter future for banking. Whether that’s being attentive to preferred channels or driving efficiencies to reduce costs, the focus must be on enhancing every moment for your customers and colleagues.

Our extensive range of mortgage, pensions and actuarial solutions is designed to help the finance industry to meet customer expectations and regulatory demand.

The Turing Scheme, which has been designed by the UK Government to provide global opportunities for work or study for students, will see a record 20,000 students from disadvantaged backgrounds participate over the 2022-23 academic year.

Fera Science launches £1m Laboratory for Insect Bioconversion at York base

Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

The current financial pressures are causing many of us to examine more closely what we spend, and to reconsider our attitudes around even the very staples of day-to-day life – such as the car.

We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.