improve effectiveness and decision making across the criminal justice sector: investment in technology, agile working, data management and understanding the importance of investing in technology

A look at what’s happening in customer experience in Europe, including the leveraging of new technologies such as AI, machine learning and automation.

Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Since we’ve been delivering the Gas Safe Register, the number of engineers registered has risen to over 150,000, and the number of businesses to more than 76,000.

Capita helped a leading automotive company with customer insights that informed the development of an innovative ‘Live Tour’ solution.

Discover how Capita helped Police Scotland to consolidate diverse technological infrastructures and eliminate operational inefficiencies.

Local authorities are optimising automation to serve citizens with greater speed and efficiency

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

We ensure your scheme has the right balance of risks and costs for stakeholders, developing compliant investment strategies which support long-term objectives.