Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

We consider how prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive.

We’re committed to working together with Commsworld to support Scotland’s digital strategy with technology and a focus on enabling citizen-focussed outcomes.

Since we’ve been delivering the Gas Safe Register, the number of engineers registered has risen to over 150,000, and the number of businesses to more than 76,000.

Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.

New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.

Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).