The newest episode of My Duvet Flip, the UK’s leading career show hosted by Jack Parsons, features a powerful conversation with our Group CEO, Adolfo Hernandez.

Working with Microsoft, ServiceNow, Salesforce and AWS, our AI & Gen AI solutions transform productivity, CX and drive efficiency to reduce costs.

See who sits on the Capita plc Board, including our Chairman David Lowden, our Chief Executive Officer, Chief Financial Officer and non-executive directors.

Capita plc and its subsidiaries (the Group) remain committed to maintaining high standards of corporate governance.

With access to Bayern Munich’s back-office systems, our team delivers swift, knowledgeable assistance, ensuring fans receive the best customer service experience.

We look at how AI can remove barriers for people with disabilities, but only if inclusion is part of the design from day one.

We consider how important it is for inclusion to built into the foundations of AI to avoid amplifying inequality.

As part of our collaboration with a leading German bank, we delivered a consistent customer experience across various service providers.

Webinar replay on supporting choice, control and personalisation with AI, data and digital tools

Our latest research report with Everest Group, explores why an integrated CX strategy is now a business imperative for telecom operators.