In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.

Capita helped a multinational consumer electronics business to elevate its customer journey by improving the employee experience.

Capita helped one of the UK’s leading high street retailers to improve their customer satisfaction scores and the quality of their customer service advisors.

Capita helped a leading automotive company with customer insights that informed the development of an innovative ‘Live Tour’ solution.

Capita plc today announces it has been appointed to the Department for Education’s (DfE) Early Career Framework (ECF). The framework will see suppliers bid for up to £250m worth of work over four years.

We’re working with Hambleton District Council to deliver its local plan, that delivers its vision as “a place to grow” by improving its residents’ quality of life and giving them a say in their community’s development.

Our paper discusses the role of data in enhancing training and simulation within defence, highlighting the opportunities of modern technologies.

Amie is Marketing Partnerships Manager for the British Army partnering project and enjoys raising awareness of the opportunities the Army offers.

Tim Weller, Chief Financial Officer, has informed the Board he will retire from the Company in August 2024. Pablo Andres has been selected to succeed as CFO.

Capita Experience has reconfirmed its commitment to creating global delivery centres of excellence, with the recent opening of two new sites.