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Capita has been named a "Leader" in the ISG Provider Lens Contact Center - Customer Experience Services 2024 Quadrant.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita’s software services business has appointed three new members to its Advantage software senior management team.
Capita has announced a partnership with GetVocal AI, a cutting-edge startup specialising in next-generation AI phone agents.
The Royal Society for the Prevention of Cruelty to Animals (RSPCA) has renewed its contact centre contract with Capita until 2022.
Capita announces it has extended and expanded its customer experience contract as the strategic partner for a major European telecoms provider.
Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Statement under Section 54 of the UK Modern Slavery Act 2015 for Capita plc and all its group of companies.
Capita podcast with Learning Consultant James Eynon and learning and development (L&D) practitioners discussing how to cultivate innovation and skills.
We talk to Scott Godridge, Head of Services at Capita, who is currently on our AI for Business Value apprenticeship programme with Multiverse.
