Balancing energy efficiency, cost, and carbon reductions is crucial in care settings. We look at how to achieve that balance.

We consider how sustainable practices in care homes enhance resident wellbeing and unlock cost savings through strategic energy efficiency investments.

With the recent High Court endorsement of Direct Payments as fundamental rights, we consider their critical role in adult social care and how to maximise the benefits.

As we’ve mentioned in a previous article, 2021 saw smaller UK energy suppliers cease trading and exit the market at an unprecedented rate.

We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Inflation in Britain is at its highest in 30 years, having risen to 5.4% in the 12 months to December 2021 and it is expected to reach 7% by the spring, according to the Bank of England.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.