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213 jobs found

Collections Advisor (m/f/d)
  • Job ID: 10111687
  • Customer Service Delivery
  • Łódź
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 27 May 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively.

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Customer Advisor
  • Job ID: 10111641
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 27 May 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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Customer Service Agent with German (m/f/d) - part time
  • Job ID: 10111661
  • Customer Service Delivery
  • Krakow
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 26 May 2025
Job description:

As a Customer Service Advisor at Capita, you will join a team of people dedicated to supporting our customers. Your responsibilities will include: providing comprehensive customer service at the highest level, handling telephone and email enquiries, as well as promoting products and offers in line with customer needs.

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Quality Analyst (Pipeline)
  • Job ID: 10111210
  • Customer Operations
  • Cape Town
  • Permanent
  • Office Based
  • Posted on 26 May 2025
Job description:

To ensure Quality audits are accurately performed in teams, and to provide detailed feedback to support advisors in the delivery of great customer experience. Acts as a Team Coach

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Operations Manager (Pipeline)
  • Job ID: 10111214
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 23 May 2025
Job description:

Manages the daily operation of  a customer service operation to achieve clearly defined outcomes, whilst supporting the development of their teams, creating a positive working environment, where we can delight our customers

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Learning & Development Officer (Pipeline)
  • Job ID: 10111212
  • Education and Training
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 23 May 2025
Job description:

Facilitate delivery of high quality and engaging learning events, coaching and training on Client/Capita systems, processes & policies, customer service & communication. Assess employee skill levels and identify training needs

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