If your business depends on a variety of important documents and records, whether they are paper or electronic, you may find it overwhelming to keep them organised.
In numbers: Capita and document management
4 billion pieces of paper
➥ How many we’ve recorded for easy retrieval
Our services at a glance
Digital and physical documents
Range of delivery channels
Searchable and retrievable
How we help with physical document management
Managing your archives effectively can bring you a host of business benefits. It not only ensures you remain compliant with regulations around records retention, but also enables you to access important information as and when you need it, whilst addressing the major issues of storage management.
All documents are logged on arrival with review dates noted in line with your records retention policy. Documents are destroyed in a timely and secure manner to Security Level 3 by accredited resource.
How we help with digital document management
We instantly archive, search and retrieve your customer’s data so you can deliver improved customer service. By managing the capture, storage, transformation, processing and multichannel delivery of data and document output, our solution can help you to reduce operating costs and improve business efficiency.
Retention and retrieval
Our flexible, scalable solution for the storage and retrieval of digitised records means data is stored securely and accessed instantly on the web, via email and mobile devices. Our system provides an ISO27001 accredited repository for customer information and ensures the data retention periods meet both GDPR requirements and your business needs.
Read about our work
Data and information is swiftly received and processed securely according to regulatory, legal and quality requirements.
Provide the correct content, file format and delivery channel required according to business need, document content or customer preferences.