Transformational customer experience, driven by data, enabled by technology, powered by people.
At Capita Experience, we deliver market-leading customer service outsourcing combining local knowledge with global perspective to enable you to compete, transform and thrive through challenge and change.
We are Capita. Experience the magic.
We enhance your business goals, helping you optimize your customers lifecycle – end to end.
million
customer interactions every year
global centres of excellence
international colleagues
Learn more about our innovations and partnerships in data, analytics and artificial intelligence which ensure we can attract the best people from around the world, offering fulfilling careers for our colleagues and forward-looking solutions for our clients:
Capita has secured a two year renewal worth £5 million to provide contact centre services for a major distribution client, continuing a partnership in place since 2018.
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Capita is advancing its AI strategy with Multiverse to drive operational excellence across its business
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Capita today announces that it has been selected to deliver the Synergy Business Process Services contract worth £370 million.
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Capita, a leading AI-led UK business process outsourcer, has today announced a multi-year agreement with Snowflake, the AI Data Cloud company.
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