Resilient, integrated communications

The DS3000 voice and data communications hub is trusted to meet the critical needs of emergency service call-handling and dispatch across the UK. Where security and resilience in communications can mean the difference between life and death.
Control room systems

Delivering a unified platform for radio and telephony communication

The DS3000 Integrated Communication Control System (ICCS) provides single touchscreen control to a host of integrated subsystems.

It is fully compatible with the UK’s Emergency Service Network and capable, through its open integration interface, of being deployed in conjunction with the latest next-generation communication networks. 

And, although traditionally used by public safety agencies, we're seeing a growth of interest in the DS3000 for use in securing communications across the critical national infrastructure sector, including oil, gas and water utilities in the Middle East.  


DSX systems in the UK, used by police, fire, ambulance, coastguard, military and Highways England.


solution being used to fully support countrywide operation in the UK.

How it works

The DS3000 has been designed to provide single touchscreen control to a host of integrated subsystems. These can include digital trunk and analogue PMR radio systems, call handling systems, digital and analogue telephony, CCTV, voice recorders, intercom systems, door locks and alarms.

It also provides the capability to integrate with both internal and external sources for provision of the correct decision-making information for the dispatch process.

Key features include:

  • an intuitive user interface resulting in reduced training time
  • functions accessed via a touchscreen or mouse
  • multi-lingual options
  • efficient call logging
  • integrated voice recorder
  • safety broadcasts configured to provide automated announcements
  • management information reporting to show control room activity, operational performance, system loading and optimisation.
Learn more about our DSX systems

Contact our experts

How can we help your organisation progress?

Get in touch

Explore related solutions


Control room and contact centre software

ControlWorks is allowing emergency services and critical response agencies to manage all aspects of public safety contact management and incident response.

Read more

Emergency live streaming solutions

Live incident footage and caller GPS location to the control room, ensuring better understanding of emergency calls.

Read more

Control room management technology

Vision is a versatile and comprehensive control room solution, combining high performance command, control and communications with integrated mapping.

Read more