Capita is a consulting, transformation and digital services business

We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society.

We are committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.

We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

We operate in the UK, Europe, India and South Africa – and across 3 divisions: Capita Public Service, Capita Experience, Capita Portfolio.

About Capita

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    We deliver innovative solutions – to simplify the connections between businesses and customers, governments and citizens.

    Capita is a consulting, digital services and software business, delivering innovative solutions every day.

    At Capita, we live by our values. They define who we are, how we work and help us create better outcomes.

    The Board determines the strategic objectives and policies of Capita to best support the delivery of long-term value.

    Our executive committee consists of functional heads and Executive Officers, accountable for their function or division.

    Our work

    Latest case studies

    Future of learning
    Our work
    Channel 4: The Menopause Manifesto
    Offering the right kind of content—one that is pertinent, interesting, and meaningful—can benefit both the company and its employees.
    1 Min reads
    Welfare & employability
    Our work
    Putting applicants at the heart of the TPDPS process
    Find out more about designed and developed by the Capita assessment process allowing the impact of a Troubles Related Injury to be assessed while putting the victim at the heart of the process.
    3 Mins Read
    Our work
    Taking a people-centric approach to workforce development in the NHS
    The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.
    4 Mins read

    Capita latest news

    Local government
    Public services
    Customer experience
    Local government
    Capita secures extension to Barnet Council contract
    Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.
    3 Min reads
    Responsible business
    Company news
    Capita launches first employee leadership council
    Capita plc (Capita) has launched the business’ first employee leadership council. The council comprises 11 individuals, drawn from different parts of Capita, who have been identified as potential future leaders within the organisation.
    3 Min reads
    Capita group

    Latest insights

    Data and analytics
    Our thinking
    Intelligent data brought to life
    Capita health team
    Data has been a key enabler in transforming the NHS. But what need to be done to make the data to drive better efficiency and patient outcomes? Find out more in our article.
    5 Mins read
    Customer experience
    Our thinking
    Video series: Delivering service with sincerity
    Capita financial services
    Research has revealed: that people want more empathy from companies. In this video series, we deep dive into the 5 key themes explored in our recent whitepaper.
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