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Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

Reports

Our vodcast series discusses how lenders can support people through the cost-of-living crisis by using data to identify the vulnerable & ease the increase in demand

Video

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

Insight

With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.

Service

Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.

Service

We provide contact centre solutions for some of the biggest companies in the UK, from running entire contact centres to supporting existing teams at peak times

Service

We're dedicated to supporting thousands of customers across the UK.

Service

Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.

Service

From indexing to the storage and retrieval of physical and digital documentation, we help you improve business efficiency and remain compliant.

Service

Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.

Service

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