New analysis conducted by the Royal United Services Institute (RUSI) with Capita – “Goodbye Mr Chips?” looks at modernising defence training for the 21st century.

Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.

Capita Fire and Rescue has taken on delivery of fire and rescue services at four new sites through its Defence Fire and Rescue Project (DFRP) contract with the Ministry of Defence (MoD), in the latest in a series of key contract milestones.

Further to the announcement of 18 December 2020 that Capita plc had been selected as the winning bidder to provide training services to the Royal Navy and the Royal Marines, Capita today confirms it has signed the contract.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.

It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

From website optimisation & AI-powered chatbots, to multilingual adviser hubs for complex queries we enhance international customers’ experiences.

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.