Become part of a team that makes a valuable difference

Whether you join us as a recruiter, assessor/interviewer, administrator, team leader, or one of our many other vital roles, our operational team is critical to ensuring we deliver an exceptional candidate experience.

You’ll be part of a close-knit team that supports and brings out the best in each other, making sure every candidate has a warm and positive experience. In return, you’ll enjoy a great work-life balance whilst helping to make our country safer. There’s no feeling like it. If you want to take on a rewarding challenge, explore our operational roles to find where you can make a difference.

Click the button below to browse our current job opportunities. You’ll be directed to a page where all medical, operational and support function roles within RPP are listed, so you can find your best fit.

Roles based at our National Recruiting Centre in Upavon

Contact advisor - the first point of contact for inbound calls and messages

As the first point of contact for inbound calls and instant messages related to the application process or general queries about serving in the British Army, you’ll liaise with other departments to make sure every question is answered first time, and record details of all your communications using our database.

Candidate support coordinator - help others achieve their career aspirations

Coordinating the different stages of the candidate’s application journey, you’ll support candidates throughout – from application to basic training – and answer queries and resolve any complications that come up, such as rebooking assessment dates.

Team leader
Team leader - support colleagues to achieve their targets

You’re a keen motivator who wants to bring out the best in others – always looking outside the box to find opportunities. You’ll utilise your previous experience of team coaching and development with your team’s day-to-day work, as well as helping them achieve targets and nurture their own personal career progression.

Regional roles

Recruitment coordinator - help candidates find the right path for them

You’ll support candidates to choose from over 200 different career paths in the British Army and help them prepare for different stages of their application journey. You’ll conduct candidate interviews, get involved in our attraction and outreach activities, and use social media to connect with current and future candidates.

Recruitment supervisor - be the face of Army recruitment in your local community

You’ll supervise the day-to-day operational activities of one of our Army careers centres, coaching and guiding junior members of the team in a targeted environment. You’ll also draw on your experience to identify local opportunities to drive recruitment and organise candidate events.

Assessment centre-based roles

Assessor/interviewer - help candidates take the next step in their Army careers

A dual role, you’ll deliver all cognitive assessment activities and conduct high-quality career discussions with candidates. You’ll be a first-class coach with an ability for mentoring others. It’s essential that you’re able to commit to a flexible working pattern and are available to overnight chaperone (a minimum of once a week).

Personal training instructor/ assessor - help prepare and assess candidates for their Army career

As a CVQ Level 2 coach, you’ll supervise candidates throughout physical activities and provide high-quality guidance on health, diet and nutrition matters. You’ll also deliver cognitive assessment activities. It’s essential that you’re able to commit to a flexible working pattern and are available to overnight chaperone (a minimum of once a week).

Team leader - motivate your team to their full potential

As a motivational leader, you’ll develop your team and occasionally deputise for the assessment centre manager, while continually seeking opportunities for improvement. With previous experience coaching and supporting others, you’ll also have excellent organisation, communication, and time management skills.

Team leader
Administrator - build and refine your administration skills

Day-to-day, you’ll process candidates’ medical documents, prepare for assessments, and support the assessment and medical teams in delivering the next step of the candidate’s application journey. You’ll also respond to GP and recruiter queries.




Interested in any of the roles but not in a position to apply?

Register your interest in future roles and a member of our team will be in touch should a suitable opportunity become available.

Hear from our people

Three colleagues talk about their roles and what it’s like to work at Capita as part of our Recruitment Partnership Project.

Helping someone make a difference in their life is rewarding

Hear from recruitment supervisor Laura to learn how we create connections with candidates to help them find opportunities.

I love being able to engage with and get to know new people

Hear from recruitment supervisor Georgina to find out how we help create a new perspective for Army candidates.

How I make Army recruitment easy, efficient and pleasant

Hear from Emma, an administrator at Capita, about how we help Army candidates from application through to basic training.

How we support Royal Navy and Royal Air Force (RAF) recruitment


Our recruitment medical administrators and senior medical administrators are on-hand to assist RAF & Royal Navy candidates throughout the medical stages of their application process.


Recruitment medical administrators liaise with candidates, Armed Forces Careers offices and medical experts to answer queries and support the candidate through all medical aspects of their application. They also organise, store, coordinate and process candidate paperwork, and interact with third party providers – such as a candidate’s registered GP – where necessary and appropriate.


Senior medical administrators support team leaders in coordinating the day-to-day operations of the team, such as quality checks, performance monitoring, invoice tracking and complaint handling. They assist with the training, coaching and development of team members, ensuring training schedules are up to date, as well as handling GDPR cases effectively and efficiently and being the first line of support for the office administration team.

Operational role locations

Our operational roles are spread across the country and are predominately office-based, with regional roles also having an element of remote working, where appropriate.
National Recruiting Centre 

The National Recruiting Centre sits within our headquarters of Recruiting Group.Based in Upavon, Wiltshire, the National Recruiting Centre consists of teams providing both online and telephone support to candidates throughout their journeys, from initial application through to Army Basic Training. It also houses key support function roles, which enables us to attract the best candidates for the British Army.

Assessment Centres 

Our Assessment Centres help us deliver the finest candidates for the British Army, and are currently based in Belfast, Pirbright, Lichfield, Glencorse, and Westbury. Supporting candidates in their physical and medical assessments, our colleagues take pride in creating nurturing environments that enable individuals to achieve first-rate results.

Army Career Centres (not shown on map due to multiple locations)

Our Army Careers Centres are based in and around the UK and provide a physical presence on the high street for anyone looking to learn more about the British Army. Both Capita and military colleagues work at our centres, offering professional advice on the recruitment process and life in the Army for candidates and serving members, partners, and families. Our teams work with the local community to attract future candidates at both physical and virtual events.

Royal Navy/Royal Air Force medical administration 

As part of Capita’s RPP contract with the Ministry of Defence, we have a team overseeing the medical administration and medical assessments of candidates applying to join the Royal Navy or RAF. Based in our Coventry office, this administration team works closely with medical clinicians to coordinate and support candidates through their medical assessment.

operational roles map
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