Our procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers.

News, research, reports and thought leadership articles looking to the future of utilities

Our net zero maturity tool and persona report can bring you a little closer in Knowing your customers better to help reduce their carbon footprint. We carried out extensive research with 3,000 consumers, segmenting that data to define 8 personas, each with their own distinct circumstances, values, beliefs and barriers towards achieving net zero.

Medical record assessor, Becky, shares why she joined Capita after working in the NHS and how she has more work life balance than before.

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Capita has agreed a three-year extension to continue to deliver the Primary Care Support England (PCSE) service on behalf of NHS England (NHSE).

Stopping the energy sector’s ‘prepayment premium’ will help ease the pressure on the most vulnerable customers – as well as restore some of the public’s trust.