Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

For healthcare organisations facing strategic challenges our corporate learning solutions and apprenticeships enable skills to form part of a coordinated response.

We're helping our clients achieve better customer experience through our range of automation technologies.

The current landscape of global economic uncertainty, the ongoing legacy of the Covid-19 pandemic, and the need to get to grips with the new integration agenda are putting increasing pressure on the NHS.

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.