We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.

From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Discover how Capita helped a growing academy trust cut energy waste, save costs, and empower staff through data-driven insights and hands-on training.