Search by keywords and/or using the filtering options

Showing 32 search results

Public services
Customer experience
Social value
Clear filter

Join our team at the Royal Navy Submarine Training Centre (RNSTC) to inspire submariners and help shape tomorrow’s navy.

Careers at Capita

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

As a signatory of the armed forces covenant we're proud to share powerful stories of resilience and dedication from veterans, reservists and military spouses.

Video

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Service

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Insight

Knowing you’re delighting your customers is the holy grail for any business.

Insight

We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

Insight

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

Insight

This article looks at the opportunities for automation to transform public sector organisations into agile, efficient powerhouses.

Insight

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Service

Our latest insights