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Retail
Citizen experience
Customer communications & digital services
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We help financial services clients in retail banking, pensions, payments and mortgages transform customer experience in a complex, highly-regulated industry.

Service

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Service

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

We're helping the retail industry meet increasing consumer expectations with services which improve online and in-store performance.

Service

We’re helping banks and building societies to drive growth by delivering positive customer experiences through expert customer service agents, services which include those regulated by the FCA, and intelligent technologies.

Service

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Service

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

News

We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.

Case study

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