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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.
There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.
It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.
New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.
Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars
Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.
Capita has been selected by Southern Water as its new customer services Managed Service Provider in a contract worth £30m over the initial five-year term with an option to extend for a further three years.
We’re working in partnership with the utilities sector to create a sustainable future through data-led insight and innovation, transforming new consumer demands into opportunities to grow.
One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
As we’ve mentioned in a previous article, 2021 saw smaller UK energy suppliers cease trading and exit the market at an unprecedented rate.
