Delivering better outcomes in justice and policing means balancing the need to reduce crime and protect the vulnerable whilst keeping vital services running as efficiently and effectively as possible.

Leveraging our deep expertise in data, automation, AI, Cyber and human- centred design alongside our policing experience, we develop user friendly solutions that enhance daily business processes, complex investigations, intelligence operations and strategic leadership decision making.

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Through our work supporting electronic tagging, we help people to embrace sobriety and support the rehabilitation for ex-offenders. Find out how.

Knowing you’re delighting your customers is the holy grail for any business.

Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Our previous articles have focused on the life and pensions workplace of the future, identifying new organisational structures, and working patterns that take account of the digital revolution we’re living through. Now we’ll turn our attention to the customer experience itself.