Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.

We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

There is a consensus that the world needs more learning – whether it’s part of society building back better, responding to the future of work in the short term, or equipping the next generation to step into the jobs that we do not yet know about.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.

Learning and development is about more than just the next steps in your career. It’s about giving you the right environment, opportunities, encouragement and support to excel and grow into any role you set your sights on.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.