We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

We’re committed to being a purpose-led responsible business – in how we operate, serve society, respect our people and the environment, and deliver improving returns to our investors.

Our five-year responsible business strategy was defined in consultation with colleagues, clients, investors and community groups to identify the most relevant sustainability issues that Capita should be addressing.

Our study of 3,000 UK shoppers benchmarks consumer attitudes to understand how we shop, our preferences and the extent we require sustainable/ethical practices.

Delivered by industry experts, 4 insightful videos consider the future of retail, from generational consumer change and technology to the cost of living crisis.

We understand the balance of achieving sustainability whilst keeping costs down. Take a look at our resources to help you with shifting citizens’ attitudes to travel.

We’re supporting local authorities with their decarbonisation plans with experienced property specialists, data analysts and funding expertise.

We’re committed to being a purpose-led, responsible business – not just in how we operate and how we deliver improving returns to our investors, but in how we serve society, and how we respect our people and the environment.