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Citizen experience
Grants
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We provide specialist support services to over 3,000 schools and academies, and provide intuitive software to over 100 UK local education authorities.

Service

Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.

Service

A digital grant management platform which drives efficiency, transparency and usability to transform grant disbursement for local and central government.

Service

How Capita supports the Solicitors Regulation Authority with legal records management during firm interventions.

Case study

When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.

Case study

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

News

Capita has upgraded its market leading One Revenues and Benefits software so that it now fully supports local authority residential and domiciliary care contribution assessments (known as Financial Assessments).

News

Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.

News

Capita has secured a two-year extension to its contract to deliver Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP).

News

Capita has been selected to partner with Harrow Council to deliver flexible revenues and benefits processing services at times of peak demand, in a five-year contract with the potential to extend for one year, worth £4.1 million over the full life of the contract.

News

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