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Citizen experience
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We help telecoms clients to create frictionless, personalised customer experiences, upskilling teams and transforming operations for a new digital society.

Service

Delivering better outcomes in justice and policing means balancing the need to reduce crime and protect the vulnerable whilst keeping vital services running as efficiently and effectively as possible.

Service

The current landscape of global economic uncertainty, the ongoing legacy of the Covid-19 pandemic, and the need to get to grips with the new integration agenda are putting increasing pressure on the NHS.

Service

Thought leadership articles and webinars to help mortgage providers so they can support mortgage customers during some of their most important life moments.

Service

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

Case study

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

Reports

Capita is one of the largest long-term strategic partners of the NHS. Find out more about our services for the NHS and integrated health and social care.

Service

We’re supporting integrated care systems, from advising national bodies on multi-year care model strategies to helping unemployed people back into work.

Service

We’re experts in building great experiences for patients, carers and professionals, from improving engagement & navigation to supporting co-ordinated care journeys.

Service

Transforming public services through dependable technology solutions and consistent service excellence.

Service

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