Know your customers better to help reduce their carbon footprint

Fera is supporting farmers to make informed decisions about their use of pesticides.

Our report considers how today’s retail customer is seeking a deeper involvement and concludes that the brands who give them this are the ones with whom they will choose to shop.

Energy prices are driving up the cost of heating water, the increased media attention regarding pollution and leaks is raising awareness, and weather extremes mean that both droughts and floods are commonplace.

Our report looks at customer experience in travel and leisure and concludes businesses need to focus on customer centricity to recover and move into a prosperous future.

Our report concludes that, by focusing on seamlessly connecting the customer journey, the consumer electronics sector can succeed in the face of rising expectations.

We’ve helped to make over 25,000 houses warmer and installed 15,000 new energy efficient measures, reducing the human impact on the environment and saving money for end users.

As a business with more than 300 sites and 61,000 people worldwide, we have an impact on the environment.

By leveraging our capabilities, digital expertise and extensive network, we help charities build experiences to change the world for better.

Find out more about how you can inspire sustainable behaviours in your communities. Get in touch with our net zero experts.