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Productivity
Vulnerability
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We’ve been working with DWP and DfC for over 10 years, delivering 2.7 million PIP assessments, enhancing accessibility and ensuring continuity in challenging times.

Case study

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Video

Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.

Insight

Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.

Insight

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

Service

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

Insight

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial.

Insight

There are many different ways to boost productivity. One way is through investing in infrastructure. Another way is by making sure that people have access to high quality education. Find out more from our guest Bart van Ark, Professor at the Productivity Institute.

Insight

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Insight

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

Case study

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