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Public safety
Complaints management
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From our gas safety inspectors to experienced customer service agents and the latest technology, we support the highest levels of public safety including the Gas Safe Register.

Service

Delivering better outcomes in justice and policing means balancing the need to reduce crime and protect the vulnerable whilst keeping vital services running as efficiently and effectively as possible.

Service

Leveraging our deep expertise in data, automation, AI, Cyber and human- centred design alongside our policing experience, we develop user friendly solutions that enhance daily business processes, complex investigations, intelligence operations and strategic leadership decision making.

Service

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Service

Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

Insight

How firms must reengineer their CX complaints management around three core principles: data intelligence, operational scalability, and customer-centricity.

Insight

Through our work supporting electronic tagging, we help people to embrace sobriety and support the rehabilitation for ex-offenders. Find out how.

Service

Since we’ve been delivering the Gas Safe Register, the number of engineers registered has risen to over 150,000, and the number of businesses to more than 76,000.

Case study

Surrey and West Sussex are the two latest fire and rescue services planning to go live with Capita’s 999eye live video-streaming and location-finding service.

News

Capita Communications and Control Solutions today announces that it has been awarded a contract to deliver its command and control system to the Police Service of Northern Ireland (PSNI), following a competitive tender process.

News

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