Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

We’ve caught up with a number of women from across Capita globally to hear what International Women’s Day means to them.

Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.

With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty.

Leveraging the power of continuous learning organisations can unlock and capture several significant benefits

Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach.

In this series of conversations, we meet with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning.

Project Selborne is a strategic partnership between a Capita-led consortium and the Royal Navy, a 12-year contract to transform training for sailors and marines