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Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.
We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.
We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.
We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.
Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.
We bring local government leaders together virtually with our team of solution experts and partners to co-create solutions to solve problems at speed.
Whatever stage you’re at with property asset decarbonisation, we can support you with advice, planning and business case submission to ensure energy-efficient public sector buildings and social housing.
We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year
We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue to invest into local services.
We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.
