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Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

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We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.

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We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

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We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

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Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

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We bring local government leaders together virtually with our team of solution experts and partners to co-create solutions to solve problems at speed.

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Whatever stage you’re at with property asset decarbonisation, we can support you with advice, planning and business case submission to ensure energy-efficient public sector buildings and social housing.

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We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

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We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue to invest into local services.

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We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.

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