Careers at Capita

For over 40 years, brilliant minds at Capita have transformed essential services for millions of people. 

Our colleagues are world-class at solving business challenges. Informed by data and powered with generative and agentic AI, we identify better processes that drive productivity and enhance customer experiences.

Some 34,000 people make up Capita. We each bring our own experiences and areas of expertise, but we all share the same drive to do more for our clients and achieve more for our business. Because we believe that by improving the way essential services are managed, we can help solve the problems that impact people the most.


Our values

Our values are the guiding principles that drive behaviour, shape our culture, and steer our strategic direction.

After extensive collaboration with colleagues globally through workshops, listening sessions, and surveys, we have co-created new values that represent Capita at its best.



What our work looks like

Expereinced hires

Where could a career at Capita take you? Our work crosses a huge variety of sectors, providing a range of career opportunities you won’t often see elsewhere. Roles span from customer service agents and civil engineers to data scientists, submariner trainers, project managers and many more.

No goal is too big for our teams. We’re ideas people, with the enquiring minds needed to find solutions. We find ways to improve the most complex processes and projects that keep communities, businesses and governments moving forward.

Career at capita

44%

We built and are operating the ULEZ in London, helping reduce nitrous oxide emissions by 44%. 

7 years

We’ve supported FC Bayern Munich fans with outstanding customer service for 7 years.

2.7m days 

We’re protecting UK sovereign interests: delivering training for the Royal Navy - 2.7million days so far. 



Working at Capita

Being able to balance work and life is important. We aim to give you choice over how you work, with options including part-time, compressed hours, job-sharing, and a range of locations, from field work to working from home.

We offer a competitive range of benefits, allowing you to build a package that suits you during your current life stage. Examples include:

  • Company-matched pension
  • Life insurance
  • Enhanced parental leave policies
  • Support for fertility treatment
Wellbeing support