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Capita’s leadership team consists of executive officers and functional heads who are entirely accountable for their division or function.

Our corporate structure is built around two divisions - Capita Public Service and Capita Experience – which are focused on distinct growth markets and client needs. The work of both divisions is aligned with Capita’s overall strategy of simplify and strengthen in order to succeed.

David Lowden

David Lowden

Chair

David Lowden

Chair

Appointed: January 2021 (Independent Non-Executive Director), March 2021 (Senior Independent Director), May 2022 (Chairman)

Key skills and experience: David is a highly experienced non-executive director, senior independent director and chair of UK listed companies. He was formerly Chair of PageGroup plc Huntsworth plc, Senior Independent Director at Berendsen, Chair of the Audit and Risk Committee at William Hill, Chair of the Audit Committee at Cable & Wireless Worldwide plc and Chief Executive of Taylor Nelson Sofres plc.

Other current appointments: Chairman of Diploma plc and Senior Independent Director of Morgan Sindall plc.

Committee memberships: Nomination (Chair), member of the Remuneration and Responsible Business Committees

Adolfo Hernandez

Adolfo Hernandez

Chief Executive Officer

Adolfo Hernandez

Chief Executive Officer

Appointed: 17 January 2024

Key skills and experience: Adolfo has c.30 years’ experience in the technology sector, achieving an excellent record in accelerating revenue growth driven by digital services. Prior to joining Capita, Adolfo was Vice President of Amazon Web Services' Global Telecommunications business which is focused on enabling digital transformation to the cloud for customers across the globe. Adolfo’s former positions include: CEO of SDL plc (FTSE-listed company now part of RWS Group); CEO of Acision (now part of Mavenir); and various global leadership roles at Alcatel-Lucnet, Sun Microsystems and IBM.

Adolfo holds a BSc in Computer Science from the University of Granada and an MBA from IED Madrid. In 2020, Adolfo was named Tech CEO of the Year at the UK Tech Awards.

Board responsibilities: Managing and developing Capita’s business to achieve the Company’s strategic objectives.

External appointments: None

Committee membership: Nomination

Pablo Andres

Pablo Andres

Chief Financial Officer

Pablo Andres

Chief Financial Officer

Appointed: Appointed as a Director on 15 July 2024, and as Chief Financial Officer on 9 August 2024

Key skills and experience: Before joining Capita, Pablo was Group CFO of Ventient Energy, a pan-European renewable energy company. Prior to Ventient, Pablo was Group Financial Controller of G4S plc from 2013-2020 and CFO of London Stansted Airport from 2011 to 2013. He has also held senior finance roles at BAA airports and Ferrovial Group. He trained at Arthur Andersen / Deloitte in Spain between 1996 and 2005.

Board responsibilities: Overall control and responsibility for all financial aspects of the business’s strategy.

Other current appointments: Pablo is currently a Non-Executive Director, Chair of the Audit and Risk Committee and Chair of the Treasury Committee of the GreenSquareAccord Group.

Georgina Harvey

Georgina Harvey

Senior Independent Director

Georgina Harvey

Senior Independent Director

Appointed: October 2019 (Independent Non-Executive Director), July 2022 (Senior Independent Director)

Key skills and experience: Georgina has significant experience across highly competitive consumer-facing markets and of delivering successful transformational change. Prior to her current roles, Georgina was Managing Director of Regionals and a member of the Executive Committee of Trinity Mirror plc from 2005 to 2012.

Georgina has previously served as a Non-Executive Director on the Boards of Superdry plc, McColl’s Retail Group plc, Big Yellow Group plc, and William Hill – all as Chair of the Remuneration Committee.

Other current appointments: Non-Executive Director of Britvic plc and M&C Saatchi Plc.

Committee memberships: Remuneration (Chair), member of the Responsible Business and Nomination Committees

Nneka Abulokwe OBE

Nneka Abulokwe OBE

Independent Non-Executive Director

Nneka Abulokwe OBE

Independent Non-Executive Director

Appointed: February 2022

Key skills and experience: Nneka has significant experience of delivering large-scale, high profile technology projects for governments and private institutions globally. She held senior and executive positions with Logica (now CGI), Atos and Sopra Steria, in a corporate career spanning more than 25 years, before founding MicroMax Consulting, where she is currently CEO. Nneka was awarded Officer of the Order of the British Empire (OBE) in 2019 for services to business.

Other current appointments: Non-Executive Director, Davies Group; Director of MicroMax Consulting Limited; External Member of the Audit & Risk Committee, University of Cambridge; Adviser, Cranfield School of Management Advisory Board and DoGood Africa.

Committee membership: Responsible Business (Chair), member of the Nomination and Audit & Risk Committees , Remuneration and designated director for colleague engagement.

Jack Clarke

Jack Clarke

Independent Non-Executive Director

Jack Clarke

Independent Non-Executive Director

Appointed: October 2024

Key skills and experience: Jack has extensive experience of contracting businesses. Jack was CFO of Essentra plc, a FTSE global manufacturer of plastic and provider of essential components and solutions from May 2022 until his retirement on 31 December 2024. He was the Group Finance and Executive Director of Marshalls plc from October 2014 to April 2021. Prior to this Jack served as the Strategy Director and then CFO of AMEC (E&I) between January 2010 and September 2014. Jack is a qualified accountant, having qualified with KPMG and has a diploma in treasury management.  He has a Bachelor in Economics and Management Studies (Honours) and Master of Science (Civil Engineering) from Leeds University.

Other current appointments: Jack is a Non-Executive Director of Zotefoams plc, a leading provider of high-performance lightweight foams, which is listed on the Main Market of the London Stock Exchange.

Committee membership: Audit & Risk (Chair), member of the Nomination, and Remuneration Committees.

Neelam Dhawan

Neelam Dhawan

Independent Non-Executive Director

Neelam Dhawan

Independent Non-Executive Director

Appointed: March 2021

Key skills and experience: Neelam has c.40 years’ leadership experience in the IT industry, where she held senior positions in Hewlett-Packard, Microsoft , Compaq and IBM with responsibility for a wide range of areas including strategy, corporate development, software engineering and offshoring. She now advises multinationals on business and technology transformation and, until recently, was an advisor to IBM, helping them navigate through a business and talent transformation in India. Neelam was previously a director of Skylo Technologies Inc. and as a member of Koninklijke Philips NV Supervisory Board, serving for the maximum term of 10 years. Neelam stepped down as a Non-Executive of Yatra Online Inc. in January 2025.

Other current appointments: Non-Executive Board Member of ICICI Bank Limited, Hindustan Unilever Limited and Tech Mahindra Limited. She mentors and advises young startup companies and is on the board of Capillary Technologies.

Committee memberships: Member of the Audit & Risk, Nomination and Responsible Business Committees


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