Financial highlights
£3,181.2m
Revenue
Profit before tax £65.2m
£250.5m
Cash from trading operations
2019: £223.7m
£145.2m
Transformation cost savings
From our ongoing transformation plan and cost saving actions.
Result downloads
Full report
View the full statement for our 2020 full year results on 17 March 2021.
Presentation slides
View the slides for the full year results presentation on the 17 March 2021.
Transcript
View the presentation transcript for the 2020 full year results held on 17 March 2021.
Annual Report 2020
Our purpose
Capita is a purpose-led organisation which exists to ‘create better outcomes’ for all our stakeholders:
- Our people - by providing an environment in which they can thrive and develop
- Clients and customers - by delivering solutions,transforming businesses and services, and by delighting them
- Suppliers and partners - by treating them fairly and encouraging them to deliver
- Investors - by delivering improving returns
- Society - by acting as a responsible business for the communities we serve.
Read a summary of our 2020 performance on our year in review page or download the full annual report.
Reports and presentations
2020
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Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 17/03/2021 | Full year results 2020 |  |
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| 18/08/2020 | Half year results 2020 | |
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| 10/08/2020 | Divisional structure and IFRS 16 bridge | |
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| 25/06/2020 | H1 2020 market update | |
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| 27/03/2020 | Covid-19 market statement | |
2019
|
Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 09/03/2020 | Annual Report 2019 | |
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| 05/03/2020 | Full year results 2019 | |
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| 01/08/2019 | Half year results 2019 | |
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| 24/01/2019 | Capita Software investor event | |
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2018
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Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 14/03/2019 | Annual Report 2018 | |
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| 14/03/2019 | Financial results 2018 | |
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| 01/08/2018 | Half year results statement 2018 | |
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| 21/06/2018 | Form 8397 | |
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| 25/05/2018 | Announcement of rights issue results | |
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| 25/05/2018 | Announcement of rump placing results | |
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| 10/05/2018 | Announcement of admission of nil paid rights | |
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| 09/05/2018 | Announcement of General Meeting results | |
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| 23/04/2018 | Rights issue prospectus | |
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| 23/04/2018 | Rights issue announcement | |
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| 23/04/2018 | Announcement of publication of prospectus | |
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| 23/04/2018 | Strategy update and proposed rights issue | |
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| 31/01/2018 | Update on Capita’s transformation and trading outlook | |
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2017
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Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 23/04/2018 | Annual report 2017 | |
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| 23/04/2018 | Financial results 2017 | |
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| 21/09/2017 | Half year results 2017 | |
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| 07/09/2017 | IFRS15 teach-in & 2016 results under IFRS15 | |
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2016
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Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 10/04/2017 | Annual Report 2016 | |
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| 02/03/2017 | Full year results 2016 | |
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| 08/12/2016 | Pre-close trading update | |
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| 27/07/2016 | Half year results 2016 | |
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2015
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Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 10/04/2016 | Annual Report 2015 | |
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| 25/02/2016 | Full year results 2015 | |
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| 29/07/2015 | Half year results 2015 | |
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| 16/06/2015 | Investor Round Table June 2015 | |
Archive
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Date |
Title |
Press release |
Presentation |
Webcast |
Report |
Transcript |
| 07/05/2015 | Annual Report 2014 | |
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| 26/02/2015 | Full year results 2014 | |
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| 23/07/2014 | Half year results 2014 | |
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| 03/04/2014 | Annual Report 2013 | |
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| 27/02/2014 | Full year results 2013 | |
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| 25/07/2013 | Half year results 2013 | |
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| 31/03/2013 | Annual Report 2012 | |
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| 28/02/2013 | Full year results 2012 | |
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| 08/10/2012 | Investor & Analyst Day 2012 | |
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| 25/07/2012 | Half year results 2012 | |
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| 12/04/2012 | Annual Report 2011 | |
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| 23/02/2012 | Full year results 2011 | |
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| 21/07/2011 | Half year results 2011 | |
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| 04/04/2011 | Annual Report 2010 | |
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| 24/02/2011 | Full year results 2010 | |
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| 22/07/2010 | Half year results 2010 | |
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| 25/02/2010 | Annual Report 2009 | |
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| 25/02/2010 | Full year results 2009 | |
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| 23/07/2009 | Half year results 2009 | |
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Here you will find our financial results statements, financial results and investor presentations, links to our results webcasts and copies of our annual reports for the last ten years.
