Our purpose – ‘we create better outcomes’ – is the driving force behind the new Capita. We want to be a truly responsible business and create better outcomes for:
- our people – by providing an environment in which they can thrive and develop
- our clients and customers – by being focused on delighting them, both now and in the future
- our suppliers and partners – by treating them fairly and encouraging them to deliver
- our investors – by delivering against targeted returns
- society – by acting as a responsible business for the communities we serve.
Download the full 2018 report below, or alternatively read a summary on our Year in Review page.