Insights & News page
We're tackling climate change, reducing our environmental impact and supporting our clients and suppliers to do the same.
Climate change is one of the defining issues of our time: it’s never been more important for businesses to commit to drastically reducing emissions to avoid the irreversible consequences of global warming.
As a purpose-led, responsible business, Capita is committed to its responsibility in the fight against climate change. We are dedicated to reducing our environmental impact and supporting our clients and suppliers to do the same - and as a business of over 43,000 people across the world, we know that if we work together, we can make a real difference.
Urgency of action
The latest climate science from the IPCC, described by the UN as “code red for humanity,” shows that it is still possible to limit global temperature rise to 1.5°C. However, we are dangerously close to that threshold. Immediate and decisive action is crucial to prevent irreversible damage to our planet.
Importance of rapid emission cuts
To achieve our climate goals, rapid and deep emission cuts are essential. The world must halve global emissions before 2030 and strive to achieve net-zero emissions before 2050. These targets are not just ambitious; they are necessary to ensure a sustainable future for generations to come.
Encouragement to stakeholders
We encourage all stakeholders to align with climate science by committing to science-based 1.5°C and net-zero targets. By working together, we can make a significant impact and lead the way towards a more sustainable world.
Our targets
Capita has approved near and long-term science-based emissions reduction targets with the Science Based Targets initiative (SBTi).
Overall net zero target
Capita PLC commits to reach net zero greenhouse gas emissions across the value chain by 2045.
Near-term targets
Capita PLC commits to reduce absolute scope 1 and 2 GHG emissions 46.2% by 2030 from a 2019 base year. Capita PLC also commits to reduce absolute scope 3 GHG emissions from business travel 46.2% within the same timeframe. Capita PLC further commits that 50% of its suppliers by spend covering purchased goods and services, capital goods, and upstream transportation and distribution will have science based targets by 2025.
We have already significantly exceeded these targets by reducing emissions by 81% in 2024, when compared to our 2019 baseline. 58% of our suppliers (by spend) had science based targets in 2024.
Long-term targets
Capita PLC commits to reduce absolute scope 1 and 2 GHG emissions 90% by 2045 from a 2019 base year. Capita PLC also commits to reduce absolute scope 3 GHG emissions 90% within the same timeframe.
In 2024, we had reduced our total emissions by 43% from a 2019 base year across all relevant categories in Scope 1, Scope 2 and Scope 3.
These are challenging targets that we are committed to at every level of our organisation. To help accelerate our pace we have a three-phased approach which aims to reach operational net zero by 2030; operational and business travel net zero by 2035; and full net zero by 2045. Making direct emissions reductions will be our priority and all residual emissions will be neutralised in line with SBTi criteria before reaching net-zero emissions.
It’s only through continuing to challenge ourselves and setting ambitious targets that we can fulfil our purpose – to create better outcomes for all.
Coming soon – Capita’s low carbon transition plan
Capita has appointed representatives throughout key parts of the business as net zero Champions and work has begun on our first Low Carbon Transition Plan. The plan is expected to be published in Q4 2025 and will outline the actions we will take to reach net zero by 2045 across our value chain.
Our net zero timeline
Underpinned by science-based targets, we have set out an ambitious roadmap to take us to net zero by 2045.
Milestone 1: Operational net zero
*By 2030
Neutralise operational scope 1&2 emissions
Milestone 2: Operational + travel net zero
*By 2035
Neutralise operational scope 1&2 + business travel emissions
Milestone 3: Full net zero completion
*By 2045
Neutralise operational scope 1&2 + business travel + supply chain
Our actions for each milestone
Click any of the tabs below to get a summary explanation of the mitigation actions for each milestone.
- More information: Milestone 1
- More information: Milestone 2
- More information: Milestone 3
- Switch electricity to renewable on all properties (bar 10%)
- Start to switch boilers from gas to electric
- Where possible move fleet from vehicles to EVs
- Renewable energy certificates (elec) and carbon credits (gas and fuel) to cover non-renewable utilities purchases
- Engage with suppliers to set science-based targets, support them to decarbonise their operations. 55% of suppliers by spend to have set science based targets
Spotlight
Glossary of key words and phrases
Click any of the tabs below to get a summary explanation of the terms used on this page.
- Carbon Neutral
- Net Zero
- Neutralization
- Compensation
- Carbon credits = carbon offsets
- Carbon Capture and Storage (CCS
- Scope 1 & 2
- Scope 3
- Science-based targets
The practice of balancing a company’s emissions with an equivalent amount of carbon credits.
Our commitment to net zero - downloads
Independent Assurance of Capita Plc’s FY2024 Scope 1, 2 & Business Travel GHG indicators
Capita Plc CDP Corporate Questionnaire 2024
Carbon reduction plans
2025
Title |
Download PDF |
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Capita Business Services Limited Carbon Reduction Plan 2025 |
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Capita Pension Solutions Limited (CSPL) Carbon Reduction Plan 2025 |
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Capita Property and Infrastructure Limited Carbon Reduction Plan July 2025 |
2024
Title |
Download PDF |
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Capita Business Services Limited Carbon Reduction Plan October 2024 |
2023
Title |
Download PDF |
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Capita Business Services Limited Carbon Reduction Plan August 2023 |
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Agiito Limited full Carbon Reduction Plan August 2023 |
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Capita Pension Solutions Limited full Carbon Reduction Plan July 2023 |
2022
Title |
Download PDF |
|---|---|
Capita Resourcing Limited Carbon Reduction Plan November 2022 |
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Capita Business Services Limited Carbon Reduction Plan August 2022 |
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Capita Pension Solutions Limited full Carbon Reduction Plan July 2022 |
2021
Title |
Download PDF |
|---|---|
Capita Business Services Limited Carbon Reduction Plan September 2021 |
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Electra-Net (UK) Limited full Carbon Reduction Plan September 2021 |
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Capita IT Services Limited full Carbon Reduction Plan September 2021 |
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Entities bidding for contracts in scope of the PPN Carbon Reduction Plan May 2021 |





