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The NHS faces an unprecedented people challenge, not just in attracting staff but also in retaining people and ensuring they’re able to deliver the best they can in often difficult circumstances.

With the need to improve staff mobility and for staff to take on new roles whilst embracing the potential of digital, having the right skills is a critical success factor.

Skills building nowadays is key to service improvement and organisational transformation: having the right skills gives employees confidence and reduces stress, forming an important part of the wellbeing agenda.

We understand that healthcare is a diverse and interconnected system of different needs, issues and challenges and have deployed our award-winning training services to whole patient populations, senior leaders, experienced staff and those at the start of their careers, including apprentices. 

We provide training and associated support, such as coaching, as well as teaching those increasingly important soft skills, such as creativity, emotional intelligence and decision-making. Our experience enables us to safely manage sensitive training topics such as safeguarding and offender training, where trust and relationships are as important as content delivery.  

For healthcare organisations, our learning solutions enable skills to form part of your coordinated response.


In numbers: learning and development in health

46,000

Nursing vacancies in 2022, a record high according to the Kings Fund.

Just 55.1%

How many NHS staff are able to access the right learning and development opportunities when they need to.

97%

Top-performing organisations reported their face-to-face training integrates learning technologies.

38%


L&D teams cite feeling overwhelmed and underequipped  for the challenges facing them in 2022.



Services to skill and empower your people

Learning and specialised training

Learning and development

We support our clients’ transformation agendas by enabling learning cultures, designing digital learning strategies and supporting workforce re-skilling at scale


Read about our work

Clinical training for mass testing

We provided digital learning to enable use of the lateral flow devices during the pandemic and facilitated the national rollout of testing sites as a result, training over 500,000 people in the process.

Clinical training for mass testing

Health insights


customer experience 2

Get in touch with our healthcare operations experts