Insights & News page
Smarter systems. Fairer access. Stronger education outcomes.
Education leaders across the country are working to raise standards, support inclusion and manage financial pressures while safely preparing for a digital and AI-enabled future.
Real progress in education comes from creating time, insight and capacity to focus on what matters most - teaching, learning and wellbeing.
At Capita, we help education systems evolve with confidence, combining human insight with the power of data and automation to create smarter, fairer and more inclusive learning environments. From intelligent operations and sustainable estates to unlocking productivity and creating connected experiences, we remove barriers, release capacity and enable better outcomes for every learner.
In numbers
6,000+
schools and multi-academy trusts across the UK supported with education services and improvement.
600+
specialist education professionals providing expertise across teaching, leadership, safeguarding, governance and estates.
360
schools buying gas and electricity through their aggregated energy procurement framework.
£800,000
secured in national grant funding for a school estate decarbonisation project.
8 million
test papers printed annually for primary school national curriculum assessments in England.
3.7 million
KS2 test papers received, scanned, and accounted for each testing cycle.
4,500
markers use the Primary Assessment Gateway annually for marking and support.
50,000
disabled students have been supported to access higher education.
Trusted by industry leaders
The Turing Scheme is delivering our vision of a truly global Britain, by creating life-changing opportunities for students from schools, colleges, and universities in every region and nation of the UK to take up placements in countries all over the world.
Alex Burghart
Minister for Skills
Our key services
Every day, we support schools, trusts and local authorities through Capita and our education practice, Capita Entrust. Together, we provide practical solutions that solve real challenges and deliver measurable impact.
Creating social value through every education partnership
Guided by our responsible business strategy, our social value delivery focuses on measurable outcomes, from apprenticeships and digital skills programmes to local supply chain investment and sustainability in education estates.
Our impact so far:
- £4.8m invested in local communities.
- 92% of supply chain partners are small, medium, micro or sole traders.
- 42% reduction in carbon emissions on our journey to net zero.
- 21,000 volunteer hours donated to community causes.
See our wider responsible business approach:
A proven track record
Insights and trends
Beyond our core services
We also bring specialist expertise in various areas to help strengthen leadership, inclusion and sustainability across every part of the education ecosystem.
Our partnerships
We work with trusted industry and technology leaders to deliver innovation, resilience and scalability across government services.
Some of our key partners include:
Industry lead
Caitlin Bell
Head of Market Development, Capita
Caitlin Bell
Head of Market Development, Capita
Caitlin is responsible for identifying new market opportunities, developing go-to-market strategies, and fostering key client relationships. Caitlin’s previous roles at Capita include Head of Operational Performance for Education Programmes and Principal Consultant. Caitlin has also volunteered with the Kabeela Women’s Association in Burkina Faso. Her expertise spans client management, operational performance, and customer service.
