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Deliver more insightful services to reach better community outcomes
You’re closer with Capita. We’re helping councils give people fast, easy access to employment, housing, funding, community spaces and social services. That means you can draw on our knowhow of local public services and technology to make decisions that are backed up by data. Then you can put in place the infrastructure and support that your communities need to reach better outcomes.
Nothing should stand between people and local government. And with citizen experiences enabled by Capita, nothing does.
Key statistics
We can help you keep up with citizen expectations by working more productively, more transparently and more effectively
62m
The number of citizens who have experienced better local public services as a result of our involvement
£750m
The amount distributed to businesses swiftly and effectively by local public services during the pandemic, with our support
1m
business simulations run globally
Here’s how we can help
01
Levelling up and placemaking
Our unique breadth of local government solutions – from managing planning for multi-million pound regeneration schemes to securing funding for decarbonising buildings - help achieve thriving communities and economies.
02
Sustainability and decarbonisation
Wherever you are on your decarbonisation journey, our experienced property specialists can help, providing advice, planning and business case submission on energy efficiency measures across your buildings and social housing.
03
Land & property asset optimisation
We help you to make the most of your buildings and civic space, optimising opportunity and ensuring safe, compliant public places, all informed through data collation and analysis - from start to end.
Hear from our customers
You have given my business a real, fighting chance of survival. I know it is your job but please know that your actions are making a real impact on people’s lives.
Report: Citizen experience in public services
Taking the transaction out of public services
Great experiences are the ones that go a little deeper – from a transaction to a relationship. This report explores how local public services can get closer to the communities they serve.
