Close

CapitaWebAssist CapitaWebAssist


Hello! I’m CapitaWebAssist, your AI Virtual Assistant.

Please ask me anything about Capita - our expertise and solutions, what it's like to work here, news or our latest thinking.

I’m sorry, I do not know the answer to your question. You may be able to find your answer at www.capita.co.uk.

Potentially abusive, vulgar, or irreverent language detected. Please accept our apologies if this is an incorrect detection. Try asking again using different words.

CapitaWebAssist can make mistakes. The more specific your questions, the more accurate the responses are likely to be. Any important information should be separately verified.
CapitaWebAssist is powered by Black Sun Global

Access to the microphone has been blocked by your web browser.

You can configure your web browser to allow access to the microphone.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.    
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These analytics can include measurements on the popularity of a page, common patterns of how people browse around the site, and how frequently a certain feature is used. We usually aggregate the data for review but in some cases, we may collect information on content you have viewed in order to understand what interests you most.

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:


Essential cookies

Name Cookie Description
Session cookie ASP.NET_SessionId Maintains your user session state, allowing us to store data for the duration of your session on the site.
Cookie preference Cookie_consent_level
CookieConsent
This cookie is used to remember a user’s choice about cookies on capita.com. Where users have previously indicated a preference, it will be stored in this cookie.
Incapsula visid_incap_178139
incap_ses_237_178139
incap_ses_143_178139
Cookies set by Incapsula DDoS protection service.

Optional cookies

Name Cookie Description Category
Pardot tracking cookie Pardot
visitor_id700793-hash
visitor_id700793
This cookie is used to collect information about how visitors use the website and to remember your preferences if you fill in forms on the site

Marketing

Google _ga
_gid
IDE
We use the information to compile reports and to help us improve the website. Analytics
New Relic .nr-data.net New Relic is part of Acquia Cloud and used to optimise the website Analytics
Acquia Lift tc_ptid
tc_ttid
Acquia Lift is used for website personalisation. Marketing
LinkedIn Pixel LinkedIn Pixel for marketing purposes Marketing
Twitter Pixel Twitter Pixel is used for marketing purposes Marketing
Facebook Pixel Facebook Pixel is used for marketing purposes Marketing
Xander   Xander Pixel is used for paid media marketing purposes. Marketing
Session Cam Uses first party cookies only Session Cam is used to optimise the performance of our website. Analytics
Meet Ami sr-data
sr-cur
sr-ec
sr-rl
sr-cl
sr-lc
SrIMin
srMin
sr-srch
sr-cbs
Love Ami is a chatbot used to assist users. Marketing
Crimtan i.ctnsnet By default pixel fire captures hashed pseudo anonymous id, hashed IP, browser language and time stamp. If additional parameters are passed by the client, they are logged as well for the purpose of optimising campaign. Marketing
Stack Adapt   Display advertising. Marketing

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies:

The Escape   https://www.the-escape.co.uk/
TMW       https://www.tmwunlimited.com/
Emblemat   https://www.emblemat.com/
Lead Forensics   https://www.leadforensics.com/

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Choices about cookies

You can choose which analytical, functionality and targeting cookies we can set by selecting the cookies setting toggle at the bottom left of your screen.

If you have any questions or concerns about our use of cookies, please send us an email at marketing@capita.com