Taking the strain in a crisis
Our customer advisory bot takes the strain off customer service teams during a challenging time.
It allows them to continue to deal with key customer calls during the pandemic, such as emergency homelessness or safeguarding issues, and to focus on helping the most vulnerable callers who need personalised, human support.
It quickly gives citizens the reliable and accurate information they need, when they need it, without having to wait for a customer service agent to become available.
Download our brochure to read about some examples of how customers can use our advisory bot.